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Staff Member

Andrea Griego

Co-Founder

Andrea has 19 years of experience in Plumbing, Heating and Cooling.  Andrea has her MM98 Mechanical Contractor’s License.  She has lived in Albuquerque, NM all her life. She has worked in the Plumbing, Heating and Cooling business since she was 18 years old. She has 1 daughter, Hannah. When Andrea is not working, she enjoys, hiking, biking, boating, jet skiing, four-wheeling, attending church, spending time with family and most important to her, being involved in all aspects of her daughter’s life. Her burning desire is to write a book, become a business consultant, and motivational speaker. Something nobody knows about her: she enjoys reading and journaling.  Andrea’s key to success is “Never stop learning, work hard even if it means nights, weekends, or holidays, always go above and beyond the call of duty, treat everyone with respect, and have compassion.”

Staff Member

John Barner

Co-Founder

John has 34 years of experience in Plumbing, Heating and Cooling. John has his MM98 Contractor's License, Journeyman Plumber, Journeyman Gas, and Boiler Operators License. He has lived in Albuquerque, NM all his life.  His previous jobs include farming, ranching, machine shop apprentice, in addition to his current Plumbing, Heating and Cooling career, and he is his wife’s slave (haha).  John is married to Michele A. Barner.  Their children are John, Jacob, Johnathan and Mariah. They have two dogs, Bruni and Jill.  When John is not working, he enjoys skiing, golfing, hiking, biking, guns and audiophile. His burning desire is to be young again. Something nobody knows about him: his favorite music is Reggae. John’s key to success is “Work Hard, there are no shortcuts.”

Staff Member

Debra Segura

Bookkeeper

Debra has over 10 years of experience in the HVAC and Plumbing Industry. Her previous jobs include dispatcher, install coordinator, and office manager. Debra’s spouse is Korey Davison, and they have two boys Kassius and Kace. They also have a dog, Zeus. “He is the coolest pit bull.” She has lived in Albuquerque all her life. When she is not working, she enjoys going to football games, spending time with her family, and taking vacations.

Her burning desire is to learn, execute and move up. She will do this by always giving 100% commitment to achieving her goals.

Something nobody knows about Debra. “My age! I’m forever 29!”

Debra’s key to success is “PATIENCE”!

“I like working for First Rate because of the work-life balance and flexibility for the employee. I like that we have an opportunity to grow and advance and that we have a healthy non-toxic work environment.”

Staff Member

Shirley Aguilar

Customer Service Representative

Shirley has 3 years’ experience in Plumbing, Heating and Cooling and 40 years’ experience in customer service. Her previous jobs include working at the unemployment office, bookkeeper, bartender, server, in-home childcare owner, state-funded food and nutrition field representative, and working with wellness checks for patients being taken care of at home. Her husband of 15 years is Jonathan, she has twins, 1 boy and 1 girl, a stepdaughter and stepson. She also has 3 dogs. She has lived in New Mexico all her life. When she is not working, she enjoys cooking, spending time with family, gardening and helping the elderly or anybody in need. Her burning desire is to travel more. Her key to success is, “Care about others and always have integrity.”

“What I love about working at First Rate is working with owners that genuinely care about their employees, our team and the great benefits! Most of all, I love watching my beautiful daughter (Andrea) doing what she loves!”

Staff Member

David Long

Installation Supervisor

David Long has 19 years’ experience in Plumbing, Heating and Cooling. His previous job, which he held for 13 years, was a “Roughneck in the oil & gas industry”. He has a Universal EPA certification and a Journeyman Refrigeration license. His spouse is Jodi, he has 1 stepdaughter, Madison, and they have 4 dogs. David resides in Los Lunas, New Mexico. When he is not working, he enjoys spending time with his family, cooking and barbecuing. His burning desire is to be independently wealthy. Something nobody knows about him is that he really likes flowers. His key to success is, “Approach every task with a positive attitude.”

Staff Member

Daniel Haynes

HVAC Service Technician

Daniel has worked on the job for 7 years and attended trade school for 3 years. He has a total of 10 years of plumbing, heating, and cooling experience. He has a Universal EPA certification and a Journeyman Refrigeration License. His previous jobs include cable installation, master control operator at a T.V. station, 1st veteran to do a work study for SBA, and was in the Navy. His spouse is Chrissy. He has 1 daughter and 1 dog, Lucy. He has lived in Albuquerque, NM for the past 12yrs. When he is not working, he enjoys golfing, music, playing guitar, and sports. His burning desire is to travel more and play different golf courses. His key to success is, “Attention to detail.”

“I like working for First Rate because of the camaraderie of the team.”

Staff Member

Sean Iversen

HVAC Service Technician

Sean has worked in the plumbing, heating, and cooling industry for 4 years. Sean has a Universal EPA certification and a Journeyman Refrigeration License. For the majority of his career he has worked in general contracting for residential and commercial. In addition, he has also done elevator installations and has been a heavy equipment operator. Sean is a New Mexico native. He is married to Shanna (in his words “my beautiful wife Shanna”), he also has a son (in his words “my blessing of a son, Shea”). He has no pets, says it’s too hard to say goodbye. His hobbies are fly fishing, camping, and riding dirt bikes. His burning desire is to move to northern New Mexico to be closer to his favorite fishing holes. Something nobody knows about Sean, “The Lord is the love of my life.” His key to success is, “Don’t lie, don’t steal, and don’t cheat. Always be honest.”

Staff Member

Kyle Duran

HVAC Installer and Plumbing Technician

Kyle Duran has 12 years of experience in plumbing, heating, and cooling. He has his Journeyman Sheetmetal License. His previous jobs include Warehouse/Delivery, Office Assistant, and Sales Associate. Kyle resides in Albuquerque, NM. When he is not working, he enjoys producing music (mostly electronic music), playing video games, DJing, cooking, and traveling. His burning desire is to produce a track that is played on the radio worldwide. His key to success is, “Drive, determination, responsibility, integrity, and hard work.”

“One thing I like about working for First Rate PHC is the people I work with are exceptional at what they do and I feel that I learn new things from them every day.”

Staff Member

Jake Barner

HVAC Installer and Plumbing Technician

Jake Barner has 12 years of experience in plumbing, heating, and cooling. He has his Journeyman Plumbing/Gas License, Universal EPA, and Journeyman Refrigeration License. His previous jobs include heavy equipment operator, welder, and truck driver. His spouse is Kayli, and they have one daughter Kinsi. They also have some great dogs. Jake has lived in New Mexico all his life. When he is not working, he enjoys hunting, fishing, ATV riding and riding horses. His burning desire is to do out-of-country big game hunting. His key to success is, “Hard work and reliability.”

Staff Member

Adam Trujillo

HVAC/R Service Technician

Adam Trujillo has 4 years of experience in HVAC. He has an EPA universal certification and Journeyman Refrigeration license. His girlfriend is Analize. He resides in Los Lunas and has been there for 19 years. When he is not working, he participates in MMA, football, and rides motorcycles. His burning desire is to be great and take care of his family. Something nobody knows about him is, “I do not care for Jordans.” His key to success is, “Always strive and prosper”

Staff Member

Dario Gurule

Installer

Dario Gurule has 8 years of experience in plumbing, heating, and cooling. He has an EPA universal certification and Journeyman Refrigeration license. He has 1 dog, and has lived in New Mexico all his life. When he is not working, he enjoys sports, camping, fishing, traveling, and anything outdoors. His burning desire is to become successful. Something nobody knows about him, he was mauled by a dog when he was 5. His key to success is, “Motivation, dedication, being focused, be responsible, and work hard.”

Staff Member

Ronald Gonzales

Dispatch Manager

Ronald Gonzales has 12 years of experience in plumbing, heating, and cooling. His previous jobs include Dispatch Manager, 911 dispatcher, and program director. His spouse is Janelle Stratton. He has one 21-year-old daughter and two Scottish Terriers. He has resided in New Mexico 40+ years. When he is not working, he enjoys golfing, fishing, and traveling. His burning desire is to finish his skydiving certs. He is an open book. His key to success is, “Integrity, honesty, and dedication.”

“I like working for First Rate because of the professionalism and ambition for growth.”

Staff Member

Ronnie Gutierrez

Comfort Advisor

Ronnie Gutierrez has 10 years of experience in plumbing, heating, and cooling. His previous jobs include HVAC Sales, Project Management, and Beverage Sales and Management. His fiancé is Antonette Benavidez. He has 3 children: Dominic Baldonado, Marissa Gutierrez, and Reina Gutierrez. He has lived in Albuquerque all his life. When he is not working, he enjoys automotive restoration, paint, and bodywork. His burning desire is to be successful at everything he does and to own a 1959 Impala convertible. Something nobody knows about him is how much he enjoys meeting new people. His key to success is, “Preparation and organization is key.”

“I like working at First Rate because of the support system, true team environment, employees, as well as ownership takes great pride in our work and reputation.”

Staff Member

Jude Chavez

Apprentice

Jude has 1 year of experience in plumbing, heating, and cooling. He is working toward his EPA Universal certification, obtaining on-the-job training and will continue on with First Rate's apprenticeship program to become licensed in the trade. His previous jobs include being a warehouse worker. He has lived in Albuquerque for 9 years. When he is not working, he enjoys motocross racing. His burning desire is to be successful at a young age. Something nobody knows about him: he was a 4-time State Champion in Racing. His key to success is, “Have the best work ethic possible.”

“I like working at First Rate because I enjoy talking to customers and showing them that we’re not just technicians, we’re people too. Also enjoy getting to give people comfort in their home.”

Staff Member

Hannah Navarrete

Office Assistant

Hannah Navarrete has grown up in the industry all her life being the daughter of co-founder Andrea. She has lived in Albuquerque all her life. When she is not working, she plays Club volleyball, volleyball for school, and assists with any volleyball activities that she can. Her burning desire is to become part-owner of First Rate in 15 years. Something nobody knows about her: she wants to move to Colorado for a while to see how she likes it. Her key to success is, “Focus and determination.”

“I love working at First Rate with my mom because she inspires me to be successful like she is and pushes me to my full potential.”

Staff Member

Patrick Mulcahy

Plumbing Technician

Patrick Mulcahy has 20+ years of experience in plumbing and heating. He has done plumbing and heating for all of his career. Patrick’s wife is Gladys, and he has 2 children and 1 pet. He resides in Albuquerque, NM. When Patrick is not working, he enjoys traveling. His key to success is, “Hard work!”

Staff Member

Jose Gallegos

Plumber

Jose has 5 years of experience in HVAC and the plumbing industry. His previous jobs include Navy Machinist Mate and Plumber. He has a fiancé and one baby on the way. He has one pet, Boxer. He resides in Albuquerque. When he is not working, he enjoys playing basketball, spending time with family, and good food. His burning desire is to visit more places that he has yet to visit and try their foods. Something nobody knows about Jose is, “I’ve been to 4 different countries outside of the U.S.”

Jose’s key to success is, “Hard work, heart, desire, and dedication.”

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