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The customer reps you sent were excellent! So kind and so efficient. They were careful about their masks and covering their shoes. I was very pleased with their work. I received your call this morning and sorry I wasn't here but here are my impressions. Thank you for your service.
Sean quickly diagnosed a problem with our AC that had been present since it was installed. Got it fixed, and our AC has never worked this good! Impressive!
I just had my furnace and a/c replaced by First Rate Plumbing and I was extremely happy with the service I received from the original quote to the installation. Sean went out of his way to accommodate the roofing company and coordinate the installation of my new units. I am looking forward to working with them in the future.
Today my heat with my Ecobee thermostat (which I dearly love) was switched over to air. Jake did a great job and was very respectful. It has been 9 months with my two new units and I am still very happy with First Rate Plumbing.
Sean was great when he came out to service our A/C unit. He was thorough and explained all aspects of the repairs. I would not hesitate to contact them in the future.