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Great communication. Everything was very clear and easy to decide on. Installers showed up on time (actually just a bit early) and they were very clean, fast, and professional. Great service and good follow up contact to make sure everything was done right. Thanks!
First Rate was selected as my installer for two residential HVAC systems. Mario Martinez came out for the quote and maintained contact through the competition process, providing updated bids as the field evolved. He beat the lowest price and made sure we had 10 years of hardware and installation coverage. Mario introduced me to David Long and Jake Barner, the technicians that installed the systems. David and Jake took time to explain what the day would look like so that my family would know what to expect. When the install was completed, Dave spent a few minutes going over the large details of what they did and oriented me to the new equipment. Bottom Line: I would recommend First Rate for your small and large HVAC needs!
I've used First Rate to install a gas line for a dryer and to complete a fireplace conversion from gas back to wood and installed a gas lighter log. Their service was fast, clean, affordable & professional. I highly recommend them.
Had an emergency leak in water main. First Rate got here quickly, provided me with reasonable quotes and options, and fixed the problem within 2 hours of my call. Highly recommend!
They were very efficient and informed me how to change my own pads. They were knowledgeable and very efficient. I will definitely use the company again.