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Excellent customer service. First Rate PHC responded to our inquiry quickly. They were efficient, professional, and went above and beyond to address our need. Thank you!
Sean was awesome and he fixed our problems quickly and professionally.
Love the service and the knowledge that always comes!
From the estimate to the final work, First Rate Plumbing did an outstanding job installing our new HVAC system. David and his team were very efficient, clean, and made everything top notch. The inspector said this contractor did a great job! We highly recommend First Rate Plumbing. Thank you First Rate Plumbing!
I have First Rate Plumbing Heating installed a whole house humidifier. The installer did a wonderful job and they have to think about what's the best solution for the problem as my house is a high ceiling with no attic and they also have to change the thermostat so the new thermostat will also sense the house humidity too. They also clean up the area. I appreciated their hard work.
When my fabulous plumber retired, he suggested First Rate Plumbing. After speaking with them, I had a new water heater installed. I have never had a better installation done in all the years of being a homeowner since 1981. So soon after, I had them replace my heater, air conditioner and split system for our upstairs. They were the most professional plumbers I have ever used. They were respectful of my wood floors; they were efficient, incredibly pleasant and friendly, and did a beautiful and thorough job. I cannot recommend them highly enough.
I called First Rate last week to inquire about replacement of our furnace. We had, unfortunately, waited too long and by the time we called we had a significant leak. (We have baseboard heating.) Brad, our technician was immediately responsive and came over to give us a quote. I don't know that the quote was competitive because we had no time to get other bids. Even if we had, and maybe saved money, I would've probably gone with First Rate. They were back the next morning ready to do the work and did a great job of replacing our antiquated boiled as well as redoing much of the plumbing. (Our boiler was over 30 years old!) We will most definitely use First Rate and Brad again. Thank you!
Excellent service by the First Rate technicians. Andres, David and Jake were great and explained in understandable terms what was happening with my hvac, this is an area I really was clueless in but now I do feel like I understand the process. Their install was very clean and my house now has predictable heat and cooling! Thank guys