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They were absolutely wonderful and I 100% recommend them. I had them remove my swamp cooler, install a new AC, water heater, nest system, and furnace. Everyone I interacted with was professional and courteous, and helped me along the way to getting my house the much needed upgrades. From the first call to the last handshake they were fantastic.
I had my floor boiler and indirect water heater replaced with a high efficiency wall mounted combination boiler. Brad was the lead technician and he did great. The team was courteous, professional and very knowledgable. The price was competitive, they were significantly lower than two other top rated HVAC companies in the area.
I'm very pleased with the Navien combi unit and the quality of the installation by First Rate Plumbing, Heating and Cooling.
Very very good experience...Brad did an outstanding Job...very organized, communicative, personable, and professional. I got what I paid for...which is not a given these days!
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WhatsApp: +1 (970)638-3982
My initial call for assessment/repair of my AC turned into a complete overhaul of my HVAC system and water heater. Even though this became quite expensive, I was given thorough explanations and cost estimates throughout the entire process. Andrea (one of the owners) was friendly & knowledgeable and offered several different approaches for fixing my aging HVAC; she helped my understand how this investment (Daikin) would help me feel more comfortable as and also add long-term value to my home. The service professionals (Kyle & Brad) who performed the install were top notch: hard-working, friendly, knowledgeable and efficient. Truly a FirstRate experience! I highly recommend this business!
An overall great experience. Andrea was very helpful and informative. David and Sean did an excellent job installing the A/C system. It was a great experience and will recommend this company to all my friends and family. I'm looking forward to continuing doing business with them.
Absolutely amazing experience! Professionalism from start to finish. David, Kyle and Andrea are genuinely good humans. They treated my and my home with kindness and respect.
I cannot say enough great things about this company and would recommend then to my family and anyone I meet!
Thank you Daniel