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David Long and his team did a fantastic job with a new central heat, air, and a humidifier for us and removing old malfunctioning equipment. Team was very professional and willing to answer all of our questions. It was a challenging job but they still were able to finish the whole thing in a very brief time. It was impressive! Our sales contact Mario Martinez was also very helpful in helping us understand what we needed and getting all the paperwork in order to make it happen!
Daniel came within 1 hour of our request for service, found a problem and came back the next day with the part to repair it. During that repair, he found another problem and searched diligently to find the part that one business said was no longer being stocked. He came back that day with the correct part and made the repair. He ensured everything was in working order before leaving. We recommend this company.
The technician, Sean Iverson, was efficient, very courteous, and very professional in every way. Highly recommended.
Extremely pleased with this company and the tech Brad. On time, professional, friendly, and explained everything so that I understood. Completely upfront with pricing. Very impressed by Brad and the company as a whole. Will be using this company for all future needs.
First Rate was able to clear a pipe blockage that two other companies had told me would require my floor to be obliterated claiming the pipes had to be replaced rather than rooted out.
Glad to find a smaller, locally owned company that puts their emphasis on doing quality work, keeping their prices reasonable too. Brad did good work quickly & respected/worked with the special issues posed by a 170 year old historic register structure.
This company came out in December to install a new furnace and AC. Mario was great to work with and seemed passionate about helping. The installers, David and Jake, showed up on time, got everything going quickly, and the new furnace has been working very well.
Dave and his crew installed a new A/C system and thermostat (in January 2021). They were on time, worked efficiently and programmed the new thermostat. Dave assures me that when the weather warms, he will be back to make sure the startup goes smoothly and to perform the necessary maintenance at that time. Meanwhile, my furnace had been showing signs of intermittent malfunctioning before the A/C work began. Sean came to take a look after hours and got it operating normally before it shut off again about a week later. Kudos to Andrea who took my frantic call at 6:45am, and sent the other Sean out by 830am. He noticed the motor was burning hot, and was back early the next morning to replace it (part was under warranty). While he was there, he noticed some leaks in the water heater fittings (originally installed by another company) that I would not have noticed until it was too late. Plumber Brad came out and changed out the galvanized pipe and fittings with brass, replaced a flex hose and overflow tank. So, I think I know almost every one of the technicians now, and can honestly say that everyone is professional, capable, and explained their recommendations and the costs associated with them. It was a pleasure working with them, knowing that if an emergency does occur, I have a responsive team to call on.