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First rate service! Very professional.
We recently had a new hvac system Installed, I'm so happy we chose first rate. Andrea was so friendly, professional, and knowledgeable we didn't have any issues from beginning to end. All the team who came out were also very professional. Thank you
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On 2 separate occasions, we have had the pleasure of dealing with First Rate and their service technicians. On one occasion where Kyle and Andres installed a new furnace, and cooling unit and they also replaced all of the ductwork in my mother's house. The work was done in a prompt fashion and with little disturbance to the residence. The project was bigger than planned and they stuck to it for the duration and performed admirably. The thanks go out to Kyle and Andres for a professional job.
On the second occasion, we had David and Truston install a new swamp cooler. There were prompt and friendly, (they made friends with my dogs), cleaned up after the job was complete, and showed us all of the features of the new cooler we had just bought. We will be enjoying a cool summer thanks to First Rate and their staff.
A special thanks go out to Andrea for explaining all of the things that would be done for both projects and to allow me to view and ask questions about the new cooler, thank you.
We will be in contact again for the next project.
Yes, we would highly recommend them for any HVAC or plumbing project.
Very satisfied customer!
First Rate installed two new AeroCool Evaporative Coolers for us replacing our two MasterCool Evaporative Coolers. Everyone was professional, courteous and on time. Andrea came out to give us an estimate and explained our options. Jake and David did a wonderful job, from the removal of our old coolers to the installation of our new coolers. They were polite and kept their work areas clean and tidy. The office followed up with us to see if we were pleased with everything. We would definitely recommend First Rate for any of their services.
Referred to us by out former HVAC technician. Professionalism was displayed throughout visit. Price is reasonable. You pay for what you get.
Very helpful from the first contact on phone to the technicians, technology explanation, and the service!!
Great service! Same-day fix and good customer service. Wasn't the cheapest service, but it was worth it.